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Job ID2262
CategoryIT/Computer
Job TitleOn-Site Help Desk
LocationMoses Lake, WA
Job TypeFull Time
Salary$50K
Hours8am-5pm (M-F)
Visa SupportNo
Relocation CoveredYes
Required Education 
Require TravelYes
Language RequirementsEnglish
Description• Make a selection of any hardware, pricing check and create Quote • Install new / rebuild Server/PC/OA Equipment and configure HW, peripherals, services, settings, directories, storage etc. • Investigate and troubleshoot issues for Server/PC/OA Equipment • Repair and recover from HW or SW failures. • Coordinate and communicate with our customers and venders. • Documentation (Create Customer Profile, Diagram, Operational Information, Knowledge Base, Trouble History, etc.) • Technical activities for Network Equipment (Cisco Router/Switch, Juniper SSG etc.) Configuration and Installation by instructions. • Investigate and troubleshooting with carrier and vender • Documentation (Create Customer Profile, Diagram, Operational Information, Knowledge Base, Trouble History, etc.)
Requirements• Japanese speaker preferred • Help desk support experience plus • Work experience as LAN Administrator. (Systems Administrator, Lotus Notes) • At least 3 years of computer/Server network related work experience • At least 3 years of working TCP/IP field • Communication skills with customers, vender/carrier and company staff. • On-site to customer office
Date09/05/2018

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Pacific Advisory Service
1701 E. Woodfield Road, Suite 305
Schaumburg, IL 60173
Phone: 847-995-1705 / Fax: 847-995-1710
E-mail: pasinc@paschgo.com