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Job ID2407
CategorySupport/Administrative
Job TitleCustomer Service Specialist
LocationChicago NW Suburbs
Job TypeFull Time
Salary$38K - $50K (D.O.E)
Hours9am to 5pm (M-F)
Visa SupportNo
Relocation Covered 
Required EducationA college degree or associate degree is desired. But not a must if a candidate has equivalent experience.
Require TravelNo
Language RequirementsEnglish
DescriptionA top manufacturer in the world of crystal products is looking for a Customer Service Specialist. • Input sales orders in the system with accurate part ids, prices, costs and quantities; • Fill out shipping documents properly • Pay close attention to changes in customer demand (weekly feed) and our inventory level to avoid excess inventory or inventory shortage, which might cause a factory line down at customer sites. Order right quantity of products at a right timing. • Work with other parties (both domestic & international) to ensure delivery schedule, or resolve account billing or other order problems; • Communicate with customers to handle service inquiries and problems; • Setup a new account and provide pricing and product information; • Promote and maintain positive customer relations; • Provide logistic/shipping support of products and samples. • Other related duties may be assigned by supervisor as necessary.
RequirementsComputer skills (JD Edwards, MS Excel) and excellent verbal-communication and writing skills are required. Experience with components/device industry is highly desirable. Knowledge/experience with JD Edwards or other ERP systems is desirable.
Date06/25/2019

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Pacific Advisory Service
1701 E. Woodfield Road, Suite 305
Schaumburg, IL 60173
Phone: 847-995-1705 / Fax: 847-995-1710
E-mail: pasinc@paschgo.com