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Job ID2442
Job TitleBilingual Inside Sales Rep
LocationChicago NW Suburbs
Job TypeFull Time
Salary$19-$21 ($40K to $44K)
HoursM-F, 8:30am to 5:30pm (Can start 8am or 9am)
Visa SupportNo
Relocation Covered 
Required Education• High School diploma or GED. Associates’ Degree preferred
Require TravelNo
Language RequirementsJapanese & English
DescriptionAn international Freight Forwarder is looking for Bilingual Inside Sales Rep. The Inside Sales Coordinator in the International division is responsible for assigned account or trade lane customer retention, volume or revenue growth and customer satisfaction. The Inside Sales Coordinator is primarily engaged in supporting Account Managers in managing and growing assigned accounts or trade lanes, by closely monitoring new volume growth opportunities and accounts in the pipeline. Account or Trade Lane Management and Customer Service: • Develop strong relationships with assigned clients, our branches and overseas trade lane counterparts (if applicable) through timely communication and excellent customer service. • Deliver custom solutions to client in order to simplify their logistics needs. • Serve as the first point of contact between the client and internal operations and sales teams • Ensure escalated issues are managed through to resolution • Identify and qualify business opportunities with small and mid-size companies or assigned trade lane. Support Sales , Account and Trade Lane Managers : • Prepare and present proposals, quotes and recommend services based on customer needs. • Create and maintain operational SOPs and conduct internal audit for assigned accounts, as needed. • Onboard/Implement new customers.
Requirements• 2 years’ experience in the Freight Forwarding industry, strongly preferred. • Demonstrate ability to provide great customer service. • Strong ability to learn new technologies quickly enough to make intelligent decisions. • Outstanding problem solving and leadership skills • Excellent communication skills, both written and verbal. • Excellent organizational skills with the ability to prioritize and work around deadlines. • Must be able to work effectively and contribute value with limited direction. • Demonstrate ability in problem solving and negotiation with special emphasis on corporate goals • Ability to communicate in a cooperative and professional manner with all levels of internal staff and entry level customer contacts. • Proficient in Microsoft -- Word, Excel and Power Point • Prior sales experience is preferred.

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Pacific Advisory Service
1701 E. Woodfield Road, Suite 305
Schaumburg, IL 60173
Phone: 847-995-1705 / Fax: 847-995-1710
E-mail: pasinc@paschgo.com