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Job ID2488
Job TitleSales Customer Service Coordinator
LocationChicago NW Suburbs
Job TypeFull Time
Salary$35,000 to $42,000
Hours8:00am to 5:00pm (may vary) (M-F) and 9:00am-4:00pm on Sun, once every 5-6 weeks
Visa Support 
Relocation Covered 
Required Education• Bachelor’s degree (B.A.) from four year college or university; or equivalent combination of education and experience.
Require TravelNo
Language RequirementsEnglish
DescriptionInternational Logistic company is looking for a Sales Customer Service Coordinator, • Make quote to customer, overseas agents. • Communicate with customer to keep update shipment status. • Communicate with overseas agent to arrange export/import shipment for customers. • Coordinate with export/import/warehouse operation to meet customer’s requirements. • Reviews market analysis to determine customer needs, price schedules, and discount rates. • Coordinates the compiling of lists of prospective customers for use as sales leads, based on information from newspapers, business directories, industry ads, trade show, Internet Web sites, and other sources. • Analyzes and controls expenditures of division to conform to budgetary requirements. • Monitors and evaluates the activities and products of the competition. • Determines customer viability and potential for new business. • Coordinates collection activities regarding delinquent accounts. • Handles cargo shipment arrangement for key customers. • Generate billing invoice for specific account or shipment. • Directs and/or handles investigation and resolution of customer problems
RequirementsAttention to Detail, Communication: Speaking, Reading and Writing in English, Confidentiality, Customer Service, Decision-making, Dependability/Reliability, Diplomacy, Initiative/Follow Through, Good Judgment, Math skills-Advanced, Monitoring/Control, Negotiations, Project Management, Problem-solving, Statistics, Strategic Planning.

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Untitled Document
Pacific Advisory Service
1701 E. Woodfield Road, Suite 305
Schaumburg, IL 60173
Phone: 847-995-1705 / Fax: 847-995-1710
E-mail: pasinc@paschgo.com