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Job ID2491
Job TitleBilingual Customer Service
LocationChicago Downtown
Job TypeFull Time
Salary$32K -
HoursShift starting 6:30am, 9:00am, or 10:00am. 8 hours per day.
Visa SupportNo
Relocation CoveredNo
Required EducationAssociate's degree (A.A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Require TravelNo
Language RequirementsJapanese (Business) and English. Spanish is a plus but not necessary.
DescriptionInternational travel insurance company is looking for a Japanese speaking customer service rep. This position is responsible for providing medical and non-medical assistance services to travelers outside his/her home as outlined in the policy guidelines. This consists primarily of fielding and managing requests via inbound phone calls and emails. Customer Service through telephone. Incoming calls from North America and South America. Write reports. Data entry. Invoicing.
RequirementsBasic knowledge of geography as well as a respect for a diversity of cultures, languages, and people. Strong stress management skills and ability to multitask in a fast-paced environment. Professional level written and oral communication skills.

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Pacific Advisory Service
1701 E. Woodfield Road, Suite 305
Schaumburg, IL 60173
Phone: 847-995-1705 / Fax: 847-995-1710
E-mail: pasinc@paschgo.com