| | |
| Job ID | 2520 |
| Category | Logistics/Transportation |
| Job Title | Ocean Export Customer Service Rep |
| Location | Chicago NW Suburbs |
| Job Type | Full Time |
| Salary | $18 - $20/hour (D.O.E) |
| Hours | 8:00am-4:30pm or 8:30am-5:00pm or 9:00am to 5:30pm |
| Visa Support | No |
| Relocation Covered | |
| Required Education | • High school diploma or equivalency certificate or significant or relevant or appropriate working experience. |
| Require Travel | No |
| Language Requirements | English |
| Description | This is a Temp to Perm position.
An international freight forwarder is looking for a Customer Service Rep in Ocean Export.
Provides customer services including forwarding, delivery details, processing orders, handling shipments or general assignment as defined by the department or branch.
• Respond to customer inquiries or requests through direct contact via telephone and email accurately and timely manner.
• Communicate with internal and/or external sources to secure information
• General business support function as assigned includes on board tracking with carriers. Making booking as necessary with carriers and advising information to the clients.
• Update and maintain work profiles and rates per management’s updated information
• Handle other job assignments as determined by the direct supervisor |
| Requirements | •Need Ocean Export Customer Service experience (3 – 5years' experience is desirable).
• Strong quantitative and analytical skills
• Computer skills – Powerpoint, Word, Excel, |
| Date | 10/29/2020 |
