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Job ID | 2520 |
Category | Logistics/Transportation |
Job Title | Ocean Export Customer Service Rep |
Location | Chicago NW Suburbs |
Job Type | Full Time |
Salary | $22 |
Hours | 8:00am-4:30pm or 8:30am-5:00pm or 9:00am to 5:30pm |
Visa Support | No |
Relocation Covered | |
Required Education | • High school diploma or equivalency certificate or significant or relevant or appropriate working experience. |
Require Travel | No |
Language Requirements | English |
Description | This is a Temp to Perm position.
An international freight forwarder is looking for a Customer Service Rep in Ocean Export.
Provides customer services including forwarding, delivery details, processing orders, handling shipments or general assignment as defined by the department or branch.
• Respond to customer inquiries or requests through direct contact via telephone and email accurately and timely manner.
• Communicate with internal and/or external sources to secure information
• General business support function as assigned includes on board tracking with carriers. Making booking as necessary with carriers and advising information to the clients.
• Update and maintain work profiles and rates per management’s updated information
• Handle other job assignments as determined by the direct supervisor |
Requirements | •Need Ocean Export Customer Service experience (1-2years' experience is desirable).
• Strong quantitative and analytical skills
• Computer skills – Powerpoint, Word, Excel, |
Date | 02/18/2021 |