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Job ID2520
Job TitleOcean Export Customer Service Rep
LocationChicago NW Suburbs
Job TypeFull Time
Hours8:00am-4:30pm or 8:30am-5:00pm or 9:00am to 5:30pm
Visa SupportNo
Relocation Covered 
Required Education• High school diploma or equivalency certificate or significant or relevant or appropriate working experience.
Require TravelNo
Language RequirementsEnglish
DescriptionThis is a Temp to Perm position. An international freight forwarder is looking for a Customer Service Rep in Ocean Export. Provides customer services including forwarding, delivery details, processing orders, handling shipments or general assignment as defined by the department or branch. • Respond to customer inquiries or requests through direct contact via telephone and email accurately and timely manner. • Communicate with internal and/or external sources to secure information • General business support function as assigned includes on board tracking with carriers. Making booking as necessary with carriers and advising information to the clients. • Update and maintain work profiles and rates per management’s updated information • Handle other job assignments as determined by the direct supervisor
Requirements•Need Ocean Export Customer Service experience (1-2years' experience is desirable). • Strong quantitative and analytical skills • Computer skills – Powerpoint, Word, Excel,

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Pacific Advisory Service
1701 E. Woodfield Road, Suite 305
Schaumburg, IL 60173
Phone: 847-995-1705 / Fax: 847-995-1710
E-mail: pasinc@paschgo.com