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Job ID2307
職種Support/Administrative
役職・部署Bilingual Customer Service Rep
勤務地Chicago NW Suburbs
勤務形態Full Time
給与min. $19.25/hour (Neg.)/Non-exempt
ビザサポート 
移転費用サポート 
学歴High School or equivelent
出張No
必須言語Japanese (Native level)
DescriptionThe Japanese Customer Service Representative is responsible for servicing our prominent Japanese client by working with providers, employees, and clients to accurately respond to telephone and email inquiries regarding benefits, eligibility, and claims status. On average, this position will take approximately 20-30 calls per day. The focus of this role is exceeding customer’s expectations by providing exceptional service.
必須条件• Bilingual Japanese/English required. • Previously lived in Japan as a citizen not as a visitor • Previous telephonic customer service experience. • Excellent customer service skills. • Ability to work in a fast-paced, customer service driven environment. • Typing speed of 35 wpm or higher. • Ability to provide excellent communication in verbal and written form. Excellent interpersonal skills. • Ability to work effectively with team members, employees, providers, and clients. • Ability to deal with problems in varying situations and reach reasonable solutions in a timely manner. • Work experience in Japan. PLUSES: • Medical or health insurance background. • Knowledge of medical terminology.
日付12/13/2018

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Pacific Advisory Service
1701 E. Woodfield Road, Suite 305
Schaumburg, IL 60173
Phone: 847-995-1705 / Fax: 847-995-1710
E-mail: pasinc@paschgo.com